At Slay Fashion, we are committed to providing a reliable, timely, and transparent delivery experience. This Shipping Policy explains our order processing, delivery timelines, and payment-related shipping conditions.
Order Processing
• All orders are processed within 1–3 business days after successful payment confirmation or order verification.
• Orders are not processed or dispatched on Sundays or public holidays.
• During high order volumes, processing times may be extended slightly.
Delivery Timeline
• Once dispatched, orders are usually delivered within 3–7 business days.
• Delivery timelines may vary based on customer location, courier partner, weather conditions, or unforeseen logistical delays.
• Slay Fashion is not responsible for courier-related delays once the order has been dispatched.
Shipping Charges
• Shipping charges, if applicable, are clearly displayed at checkout before payment.
• Free shipping offers, if any, are subject to product, order value, or promotional terms.
Payment Modes
We offer the following payment options:
Prepaid Orders
• Accepted modes include UPI, Debit Card, Credit Card, Net Banking, and Wallets.
• Prepaid orders are given priority processing.
• Prepaid orders can only be cancelled before dispatch.
Cash on Delivery (COD)
• COD is available on selected pin codes only.
• COD orders may require confirmation via call or WhatsApp before dispatch.
• If a COD order is refused or returned (RTO) by the customer, Slay Fashion reserves the right to restrict or disable COD for future orders from the same customer.
Order Tracking
• Tracking details are shared via SMS, WhatsApp, or Email once the order is shipped.
• Please allow up to 24 hours for tracking information to become active.
Delivery Address Responsibility
• Customers are responsible for providing accurate and complete shipping details.
• Slay Fashion is not liable for delays or non-delivery caused by incorrect or incomplete address information.
Delayed or Failed Deliveries
• Delivery attempts may fail due to customer unavailability, incorrect details, or courier issues.
• In case of re-shipping, additional charges may apply.
Damaged or Missing Shipments
• Customers must inspect the package at the time of delivery.
• If the order is damaged or items are missing, contact us within 48 hours of delivery with clear photos or videos.
• Claims raised after this period may not be accepted.
Shipping Coverage
• Currently, Slay Fashion delivers within India only.
• International shipping is not available at this time.
Cancellations
• Orders can be cancelled only before dispatch.
• Once an order is shipped, cancellation is not possible.
• Returns and refunds are subject to our Refund Policy.
Contact Information
For shipping-related queries or assistance, contact us at:
📧 Email: sales@slayfasion.in
📱 WhatsApp: +91 7310100299
