Frequently Asked Questions (FAQs)

How long does it take to process my order?
Orders are processed within 1–3 business days after successful payment confirmation. Orders are not processed on Sundays or public holidays.
What is the delivery timeline?
Once dispatched, orders are usually delivered within 3–7 business days. Delivery timelines may vary based on location or courier delays.
Do you offer Cash on Delivery (COD)?
Yes, COD is available on selected pin codes. COD orders may require confirmation via call or WhatsApp before dispatch.
How can I track my order?
Tracking details are shared via SMS, WhatsApp, or Email once your order is shipped. Please allow up to 24 hours for tracking updates to activate.
What if my order is damaged or incomplete?
Please inspect your order at delivery. Any damaged or missing items must be reported within 48 hours with clear photos or videos.
Can I cancel my order?
Orders can be cancelled only before dispatch. Once shipped, cancellation is not possible.
Do you ship internationally?
Currently, we deliver within India only. International shipping is not available at this time.
How can I contact customer support?
📧 Email: sales@slayfashion.in
📱 WhatsApp: +91 73101 00299
🕒 Support Hours: Monday – Friday (10:00 AM – 6:00 PM)